Background
The state Government of Punjab, India has embarked on reform program to modernize its tax administration. The key focus is on improving operational efficiency, enabling voluntary compliance and enhancing tax payer's convenience. The Department has already implemented the project on computerization of VAT Information System (COVIS) which included designing of a statewide I.T. infrastructure with the central server at Patiala. All Excise and Taxation district offices are linked with the Central Server through leased-lines and V-Sat and formulation of centralized data base. The Department has engaged Ernst & Young as I.T. auditors and CORBUS as Application Software Developer for the Department.The Department has a separate agency known as Excise & Taxation Technical Services Agency (ETTSA) to look after the technical and other modernization related issued of the department. Current auditor for ETTSA is PWC, but CORBUS is working for ETTSA from 2000 to till date as an application software developer.
Computerization wing
ETTSA(Excise and Taxation Technical Services Agency) government of Punjab is an autonomous body working primarily towards computerization and automation of the Excise and Taxation Department of the Punjab State Government. ETTSA works at 99 locations spanning the length and breadth of Punjab .These 99 locations house about 2500 users who are connected through a hybrid WAN network consisting of Leased Lines and VSATs. The central server is a UNIX RISC Central Server and there are 25 other Intel based Application Servers. All the ETTSA users are on Thin Clients and to support them the organization has got 15 Citrix Servers. There are 36 nodal Information Collection Centers (ICC) situated at the interstate borders which collect information on interstate trade. Information about any transaction made from the state of Punjab to other states and vice versa is collected online. When a Truck reaches the interstate border, the information about it is given to the ICC. Then ETTSA generates a statutory form — a Pass for the truck — to enter Punjab.
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